Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last Updated: January 4, 2026
Effective Date: January 1, 2026
Zexfro ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
Understanding what data we gather and how it helps us serve you better
Personal Information
Information you provide directly to us
- •Name and contact details (email, phone, address)
- •Company information and business details
- •Account credentials and login information
- •Payment and billing information
- •Shipping and delivery addresses
Automatically Collected Information
Data collected through your use of our services
- •IP address and device information
- •Browser type and operating system
- •Pages visited and time spent on our website
- •Referring website and search terms
- •Cookies and similar tracking technologies
How We Use Your Information
The purposes for which we process your personal data
Service Delivery
To provide, maintain, and improve our import/export services, process your orders and transactions, manage your account, and communicate with you about your shipments and orders.
Communication
To send you service updates, newsletters, marketing materials (with your consent), respond to your inquiries and customer support requests, and notify you about changes to our services or policies.
Security & Compliance
To protect against fraudulent, unauthorized, or illegal activity, ensure compliance with legal obligations and regulatory requirements, and enforce our terms and conditions.
Analytics & Improvement
To analyze website usage and trends, improve our services and user experience, develop new features and functionality, and conduct research and analysis.
Data Protection & Security
How we safeguard your information
Encryption & Security Measures
We use industry-standard SSL/TLS encryption to protect data in transit. All sensitive information is encrypted at rest using advanced encryption standards (AES-256).
Access Controls
Strict access controls ensure only authorized personnel can access your personal information on a need-to-know basis for business purposes.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential security risks proactively.
Employee Training
All employees receive regular training on data protection, privacy best practices, and our security policies and procedures.
Cookies & Tracking Technologies
How we use cookies to enhance your experience
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
Essential Cookies
Required for the website to function properly. These cookies enable core functionality such as security, authentication, and accessibility.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements and encourage them to take actions.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Your Privacy Rights
Control over your personal information
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
Request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
Request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the purposes collected.
Right to Object
Object to our processing of your personal information for direct marketing purposes or based on legitimate interests.
Right to Data Portability
Request a copy of your personal information in a structured, commonly used, and machine-readable format.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer.
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